FAQ’s

  • The process begins with a unique wax model that I hand-sculpt using the ancient lost wax method.

    I then cast this model into high-quality recycled 925 sterling silver here in the UK.

    Each piece is then carefully refined by hand, with every detail adjusted and polished to a brilliant shine.

    The result is a one-of-a-kind creation ready to be adorned.

  • To help you find the perfect fit for your custom piece or request a bespoke order, explore the resources in the size guide.

    You'll be able to measure your ring size and determine the right necklace length.

    Still need help? Feel free to contact me here.

  • Each piece is made to order, except for my ready-to-ship one-of-a-kind items. Please allow 6-8 weeks for the design, casting, and finishing process.

    If you need to cancel, just let me know within 24 hours. After that, I’ll begin crafting your order, and cancellations won’t be possible. Thanks so much for your understanding and support.

  • You can pay with several secure payment options, including credit and debit cards, Apple Pay, Klarna, and Clearpay for flexible instalments.

    Simply just select your preferred method at checkout and complete your transaction with ease.

  • Once you place your order, the journey of making your piece begins. Please allow a total of 6-8 weeks for creation and shipping.


    SHIPPING
    UK shipping is free and via Royal Mail.
    International shipping is £11, via Royal Mail. 

    DELIVERY TIMES
    UK shipping aim is 1-3 working day from dispatch. 
    International shipping aim is 5-7 working days from dispatch. 

  • As every piece is unique and often made to order. Please try choose your size carefully, as returns aren’t possible due to the bespoke nature of the work.

    If there’s an issue with your item, don’t stress. Just reach out, and we’ll sort out returns or repairs.

    Unsure about sizing? I’m here to help. Drop me a message before you purchase. Resizing can also be arranged for a small fee.

  • Your jewellery piece is made to last, crafted from high-quality sterling silver (925). It’s designed to accompany you through life’s adventures and only grow more unique over time.

    To keep it shining, just polish with a soft cloth (provided with every order). Avoid harsh chemicals and moisture to protect the finish.

    Silver naturally develops a patina, adding character. If you prefer to keep the original shine:

    • Store in a dry place when not in use.

    • Avoid saltwater, chlorine, and household cleaners.

    • Clean gently with a polishing cloth.

    Trust that your piece will maintain its brilliance with a little care.

  • If you’d like to place a custom order, feel free to reach out via email. Share your project details, along with any inspiration pictures, and let me know your desired ring size or necklace length.

    Feel free to describe your project as much as you like. Most of my pieces are unique, and custom orders typically take about two months to ship.